Privacy Policy — How jeetbut Collects, Uses & Protects Your Data

1. Information We Collect

jeetbut collects personal information from you in several ways: directly when you register an account or contact support, automatically when you use the platform, and from third parties such as payment processors and identity verification services. Below is a detailed breakdown of the categories of information we collect.

1.1 Registration & Account Information

When you create a jeetbut account, we collect the following information:

• Full legal name as it appears on your official government-issued identity document
• Date of birth — used to confirm you are at least 18 years of age
• Email address — used for account communications and password recovery
• Bangladeshi mobile phone number — used for OTP verification and support contact
• Residential address — required for KYC verification and fraud prevention
• Username and encrypted password — passwords are hashed and never stored in recoverable form
• Preferred currency (BDT — Bangladeshi Taka)

1.2 Identity Verification (KYC) Documents

As part of our mandatory Know Your Customer (KYC) process, jeetbut may collect copies of the following documents:

• National Identity Card (NID), passport, or driving licence
• Proof of address — utility bill, bank statement, or other official document
• Proof of payment method — confirmation of the bKash, Nagad, Rocket, or bank account used for deposits
• Selfie or live photo for identity matching purposes, where required

KYC documents are reviewed by our compliance team and, where necessary, by regulated third-party identity verification providers. Once verification is complete, document copies are retained only for as long as required by applicable regulations.

1.3 Financial & Transaction Data

When you make deposits or request withdrawals, jeetbut records:

• Transaction amounts in BDT
• Payment method type (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, bank transfer)
• Transaction reference numbers and timestamps
• Account balance history and bonus transaction records

jeetbut does not store full payment card numbers or mobile banking PINs. Payment processing is handled via secure, tokenised integrations with payment providers. We receive only the minimum transaction data required to confirm and record each payment.

1.4 Usage & Technical Data

When you visit jeetbut.net, our servers and analytics tools automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation path through the site
• Game sessions — game titles played, bet amounts, win/loss outcomes, and session duration
• Referring website (if you arrived via a link from another page)
• Session tokens used to maintain your logged-in state

1.5 Communications Data

If you contact jeetbut's support team via email, live chat, or any other channel, we retain records of those communications — including the content of your messages, the date and time of contact, and the resolution outcome. This information is used to provide effective customer support and to monitor service quality.

2. How We Use Your Information

jeetbut processes your personal information for the following purposes. We rely on different legal bases for each purpose, depending on the nature of the processing.

Purpose	Examples	Legal Basis
Account management	Creating your account, verifying login, resetting passwords	Contract performance
Identity verification (KYC)	Age confirmation, anti-money laundering checks, fraud prevention	Legal obligation
Payment processing	Processing BDT deposits via bKash/Nagad, executing withdrawals	Contract performance
Customer support	Responding to queries, resolving disputes, handling complaints	Legitimate interest
Responsible gaming	Monitoring for problem gambling indicators, enforcing self-exclusion	Legal obligation / legitimate interest
Platform improvement	Analysing usage patterns, optimising game loading, fixing bugs	Legitimate interest
Marketing communications	Sending promotional emails about BPL cricket offers, slot bonuses, Eid promotions	Consent (opt-in)
Security monitoring	Detecting account intrusions, identifying bot activity, preventing fraud	Legitimate interest

jeetbut does not use your personal information to make fully automated decisions that produce significant legal effects on you without human review. Where automated screening tools are used (for example, in fraud detection or bonus abuse prevention), flagged cases are reviewed by a member of our compliance team before any account action is taken.

3. Sharing & Disclosure of Data

jeetbut does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the specific, limited circumstances described below.

3.1 Service Providers

We share data with carefully selected third-party service providers who assist in operating jeetbut's platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and affiliated Bangladeshi banking partners — for deposit and withdrawal processing
• Identity verification providers: regulated KYC/AML technology vendors who assist in verifying player identity and age
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — game session data is shared with providers solely to operate their games
• Hosting and infrastructure providers: data centre and cloud service operators who store jeetbut's servers and databases under strict data processing agreements
• Analytics providers: aggregated, anonymised usage data may be processed by analytics tools to help us understand platform performance

All third-party service providers who process personal data on jeetbut's behalf are bound by contractual data processing agreements that restrict their use of your data to the specific service they provide.

3.2 Legal & Regulatory Disclosure

jeetbut may disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies if required to do so by applicable law, court order, or regulatory directive. We may also disclose data where we believe disclosure is necessary to protect the rights, property, or safety of jeetbut, our players, or the public — including in connection with fraud investigation or anti-money laundering compliance.

3.3 Business Transfers

In the event that jeetbut undergoes a merger, acquisition, restructuring, or sale of assets, player personal data may be transferred as part of that transaction. In such circumstances, jeetbut will notify affected players via the email address on their account before their data is transferred and becomes subject to a different privacy policy.

4. Cookies & Tracking Technologies

jeetbut.net uses cookies and similar tracking technologies (including local storage tokens and session identifiers) to operate the platform, maintain your login session across pages, and analyse how players interact with the site. This section explains what types of cookies we use and for what purposes.

4.1 Types of Cookies Used

• Strictly necessary cookies: These cookies are essential for the platform to function. They include your session authentication token (which keeps you logged in), CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking core site functionality.
• Functional cookies: These remember your preferences — such as your display language (English), preferred game categories, and the last game type you viewed — so that you do not have to re-enter these settings each visit.
• Analytics cookies: jeetbut uses anonymised analytics data (processed in aggregate, not at the individual level) to understand which pages and games are most popular, where players drop off during registration, and how overall platform performance can be improved. This data does not identify you personally.
• Security cookies: Used to detect and prevent suspicious login attempts, bot activity, and account takeover attacks.

4.2 Managing Cookies

You can control cookie behaviour through your browser settings. Most modern browsers allow you to view, delete, or block cookies on a per-site basis. Please note that disabling strictly necessary cookies will prevent you from logging in to your jeetbut account and using the platform. Disabling functional cookies may mean that your preferences are not saved between sessions. Disabling analytics cookies has no impact on your ability to use jeetbut's services.

5. Data Retention & Storage

jeetbut retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable regulations and legitimate business needs.

• Active accounts: Personal data and transaction records are retained for the full duration of your account's active life.
• Closed accounts: Following voluntary account closure or permanent self-exclusion, jeetbut retains core identity and transaction records for a minimum of five (5) years to comply with anti-money laundering regulations.
• KYC documents: Identity verification documents are retained for five (5) years following the end of the business relationship, in line with standard financial compliance requirements.
• Support communications: Records of customer support interactions are retained for three (3) years after the last interaction.
• Marketing data: If you have opted in to marketing communications and subsequently opt out, your email address is retained on a suppression list to ensure you do not receive further marketing. It is not used for any other purpose.

All personal data is stored on servers located in secure data centres. Data is not transferred outside of secured processing environments without appropriate contractual safeguards in place.

6. Security Measures

jeetbut implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data in transit between your browser and jeetbut's servers is encrypted using industry-standard TLS protocols.
• Password hashing: Passwords are stored using a strong, one-way cryptographic hash algorithm. jeetbut staff cannot view your password in plain text.
• Two-factor authentication (2FA): Players are strongly encouraged to enable OTP-based 2FA on their accounts. 2FA adds a critical additional layer of security against unauthorised login.
• Access controls: Personal data is accessible only to jeetbut staff members who require it to perform their specific job functions. Access is logged and audited.
• Intrusion detection: jeetbut's infrastructure is monitored continuously for unusual activity, including repeated failed login attempts, IP anomalies, and suspicious transaction patterns.
• Regular security reviews: jeetbut conducts periodic reviews of its data security practices and makes improvements in response to evolving threats.

7. Your Privacy Rights

As a jeetbut player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond to all verified requests within 30 days.

8. Contact & Policy Updates

If you have any questions, concerns, or requests relating to this Privacy Policy or how jeetbut handles your personal data, please contact our dedicated privacy support team:

• Email (plain text — not a link): [email protected]
• Subject line: Privacy Policy Enquiry
• Response time: We aim to respond to all privacy-related enquiries within 5 business days and to all formal data rights requests within 30 days.
• Support language: English (24/7)
• Reference time zone: Bangladesh Standard Time (BST, UTC+6)

8.1 Updates to This Privacy Policy

jeetbut reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable regulations, and platform features. When material changes are made, we will notify registered players via their account email address at least 7 days before the changes take effect. The updated policy will always be accessible at jeetbut.net/privacy-policy with the effective date clearly displayed at the top of the document.

If you disagree with any changes to this Privacy Policy, you should discontinue use of jeetbut before the effective date of the new version and may contact support to request account closure. Continued use of jeetbut after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.